The Spa – .:: Altitude ::.

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Altitude The Spa Etiquette

Arrival

We suggest you to arrive 30 minutes prior to your scheduled appointment for an optimal spa experience and to allow a brief discussion about your treatment expecta- tions. Arriving late will limit the time for your treatment, lessening its effectiveness and your pleasure.

Spa Environment

At ALTITUDE THE SPA we strive to provide you with the most relaxing and soothing spa experience from the moment you arrive to the moment you leave. To ensure that clients can enjoy the peaceful atmosphere of our spa, we respectfully request that all noise level to a bare minimum. Usage of cellular phones and electronic devices are discouraged.

Spa Attire

You will be provided with a robe and slippers for your comfort. A secured locker and joaillerie box will be available for your personal belongings. ALTITUDE THE SPA is not responsible for any lost or misplaced items.

Wet Facility Use

Swimsuit is required at all times. Use of body lotion, oil and/or scrub are not permitted at wet facility (Jacuzzi, Steam and sauna).

Gift Certificates

They make the perfect treat for any occasion and enable you to offer the treatments or value of your choice as a gift. Available for purchase at the spa reception with a validity of 2 months from the date of purchase. Gift Certificates value or any part thereof cannot be redeemed against retail products.

Age Requirement

The minimum age requirement for ladies and gentles to access ALTITUDE THE SPA is 16.

Reward Program

Make each of your visit beneficial with our Altitude The Spa Reward Program. Kindly refer to our Spa Team for more information.

Cancellation Policy

Please allow 24 hours' notice of cancellation to avoid a 100% charge. Package Session No-Show: After two (2) consecutive bookings, the remaining session(s) will be canceled without any treatment compensation.

Health Conditions

Please inform us of any health problems, allergies or injuries that could impede the smooth service of your treatment.

Payment

We accept Cash, Visa, and Master - Card only. Prices are subject to change without prior notice.

Timing

9:00 am to 9:00 pm Fridays 12 pm to 9:00 pm

Comments

We welcome your suggestions to provide you with better services.

Refund Policy

No refund is given on treatments or retail products.

VAT

VAT of 5% is applied on the services and retails.

Altitude The Spa - Your Exclusive Moment

Duo Package

ALTITUDE THE SPA, offers custom-designed Diamond Suite to its clienteles one-of-a-kind private treatment experiences for mind, body and spirit in complete privacy. Customized Facial and Massage (120 minutes)

Bridal Package

Celebrate Your Wedding Party in a Special Way!

ALTITUDE THE SPA welcomes you to an exclusive luxury experience to enjoy your wedding party together with friends and family, and experience ALTITUDE THE SPA relaxing day that gets everyone ready for the wedding day!

Customized Signature Facial 60 minutes

Customized Body Massage 60 minutes

Bridal or Royal Hammam 90 minutes

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